Customer Satisfaction Survey

Your feedback is important to us!
Please answer the following questions about your recent experience at our marinas.

 

Which marina facility did you visit?
Bahia Mar Marina   Dry Storage   Palafox Pier   Seville Harbour   Baylen Slips/Port Royal  


Have you visited any of our facilities before?
Yes   No  


If you have stayed with us before, how many times?   


How long did you stay at the marina on this visit?   


How did you find out about our marinas?   


On the scale below, how would you rate your overall marina experience?
Poor   Needs Improvement   Fair   Excellent  


On the scale below, how would you rate the marina staff?
Unpleasant/Unhelpful   Pleasant/Got the Job Done   Eager to Help/Exceeded Expectations  


How would you rate your fueling/pump out experience?
Poor   Needs Improvement   Fair   Excellent  


How likely are you to recommend our marinas to a friend?
Not Likely   Likely   Very Likely  


Would you visit our marinas again?
Yes   No  


If no, why not?




Please list any additional comments below:



Name Email

Phone Number


Vessel Name

              

 

Marina Management  |  1901 Cypress Street Pensacola, Florida 32502  |  850/432.9620  |  www.marinamgmt.com